Trade-In Policy

Our Trade-In Promotion is only available to customers buying eligible new whole-house softeners, conditioners and filtration systems. Equipment Trade-In values quoted under this program are not redeemable for cash. The Trade-In Promotion may not be combined with other incentives, rebate offers or other promotions unless explicitly approved by Intermountain Soft Water.

By accepting our Trade-In offer, you represent that you own free and clear title to the system without lien or encumbrance. When we accept your trade-In, full ownership of the system transfers to Intermountain Soft Water.

We reserve the right to alter or withdraw this promotion at any time.

We make every effort to ensure the accuracy of all information that you receive in relation to your trade-in product. In the event of typographical errors, technical inaccuracies, or product pricing errors or omissions, we reserve the right to correct the error within seven calendar days of the trade. If we correct the error, we will provide you with the following options:

1) to proceed with the transaction based on the corrected information; or

2) to cancel your transaction, in which case we will promptly send the trade-in product back (if possible) or replace it with like product (i.e., similar make, model and condition).

These terms and conditions are governed by and construed in accordance with Utah law, and no conflict of laws or provisions of any jurisdiction will apply to these terms and conditions. By agreeing to these terms and conditions, you agree that any action at law or in equity arising out of or relating to these terms and conditions will be filed only in state or federal court located in Provo, Utah, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.